Bilingual Leasing Agent (Spanish-English at Seasons Park)

Aeon•Richfield, MN

23h•$19•Onsite

About The Position

Aeon is seeking a Bilingual Leasing Agent (Spanish-English) to provide sales, marketing and customer service support to one of Aeon's Property Management teams in Richfield, Seasons Park Apartments. Seasons Park is a 422-unit multi-family apartment community. This is a sales-oriented position, and the ideal candidate will be highly goal-oriented and love working directly with current and prospective Aeon residents in a team-oriented, people-centered environment. The Bilingual Leasing Agent reports to the Assistant Site Manager.

Requirements

Bilingual in Spanish & English with cultural awareness and sensitivity required.
At least one year of leasing experience or closely related face-to-face sales experience is strongly preferred.
Proven ability to source and attract clients/customers with a demonstrated ability to "close" a sale.
Proven ability to work well with people and create a comfortable environment.
Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
Working knowledge of basic accounting practices.
Proven ability to work in a team atmosphere.
Proven ability to organize and prioritize work projects.
Must be a resourceful, problem solving, relationship-building, seeker of excellence.
Must have valid driver's license, vehicle, and vehicle insurance.
Ability to lift up to 10lbs.
Ability to reach above and below the shoulder height.
Ability to sit and stand for extended periods.
Ability to conduct property tours and inspections: Includes walking through hallways, stairwells, leasing offices, common areas, and vacant or occupied apartment homes. This may involve navigating multiple floors and uneven surfaces.
Ability to file documents and enter data for extended periods.
Ability to work in varying external weather conditions.

Responsibilities

Maintain current knowledge of apartment availability, rates and features.
Greet prospective residents and discuss their housing needs and interests.
Review information packet, floor plans, deposits, etc. and present information regarding community offerings.
Follow established policies and procedures in the qualification, screening and acceptance of applicants for residency.
Conduct property and apartment tours to include the showing of amenities, models and available apartments.
Maintain prospect and leasing data on guest card and in property management software.
Follow up within 48 hours of showing with prospective resident if lease was not signed and send appropriate thank you card.
Follow the community lease renewal program. Maximize resident renewals.
Prepare lease-related paperwork in an accurate and timely manner. Explain all lease documents to new and existing residents. Ensure all documents are correctly completed prior to resident move-in.
Prepare property information packet.
Prepare move-in packet.
Assist with managing day-to-day operations of the community.
Work closely with Senior Property Manager and Assistant Property Manager to ensure apartments are ready for move-in and maintained in a satisfactory manner.
Complete staff trainings as required.
Maintain and safeguard confidential information.
Remain flexible, receptive and adaptive to change.
Understand and apply basic principles of good housekeeping and safety.
Perform other related duties as requested by supervisor.