Bilingual Community Liaison & Marketing Representative Team Lead (Spanish + English)

Impactful Senior Home CarePhiladelphia, PA
13d$50,000 - $80,000Onsite

About The Position

This role is perfect for someone who is highly motivated, people-oriented, and passionate about serving the community. You'll play a key role in growing our client base and supporting our mission through inside sales, bilingual outreach, and community engagement.

Requirements

  • Fluency in Spanish and English (spoken and written) – Required
  • 1–3 years of experience in inside sales, healthcare marketing, or customer service
  • Strong communication and organizational skills
  • Familiarity with Microsoft Office and CRM tools
  • High school diploma or GED required; associate or bachelor's degree preferred

Nice To Haves

  • Knowledge of Philadelphia's communities and senior care landscape is a plus

Responsibilities

  • Conduct inbound and outbound sales calls in both English and Spanish.
  • Educate prospective clients and families on our services and coordinate consultations.
  • Build and maintain relationships with healthcare providers, senior centers, and local organizations.
  • Assist with bilingual marketing campaigns and promotional materials.
  • Represent Impactful Senior Home Care at local events and outreach initiatives.
  • Track leads and client interactions in the CRM system.
  • Support intake and care coordination processes.

Benefits

  • Base salary + commission
  • Monthly performance bonuses
  • Health, dental, and vision insurance
  • Paid Time Off (PTO)
  • Paid holidays
  • Vacation pay
  • Opportunities for professional development and career growth
  • Great office culture with a supportive, mission-driven team
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