Bilingual Homeless Outreach Worker (Connection 2 Community Clubhouse)

NAMI San Diego•San Diego, CA

53d

About The Position

The Bilingual Homeless Outreach Worker will provide mobile, street and field-based outreach services in the Central Region of San Diego County. Utilizing an integrated care approach, the Bilingual Outreach Worker will provide both outreach/engagement services and brief case management interventions to quickly assess and link homeless individuals to the NAMI San Diego & Imperial Counties Clubhouse, where individuals will be offered membership and assistance to accessing services. The Bilingual Homeless Outreach Worker will work as part of the NAMI SD/IC Mobile Navigation Team and other service providers to identify homeless trends and work closely with the community to identify solutions.

Requirements

Must have a satisfactory driving record.
Able to communicate effectively, verbally and in writing.
Proficient knowledge of computer software (Microsoft Office, Word, Excel) and web navigation.
Demonstrated ability to maintain confidentiality.
Reliable and consistent attendance.
1 to 2 years required experience in homeless outreach, working with individuals experiencing homelessness, mental illness, or substance use disorders; or with vulnerable populations; or equivalent work experience.
Fluency in English, Spanish and additional language required in 1 of the other 8 threshold languages: Arabic, Chinese, Korean, Persian, Somali, Spanish, Filipino (Tagalog), or Vietnamese.

Nice To Haves

Preferred, Bachelor's degree in human resource field
Preferred lived experience in SMI, SUD or housing insecurity of self or direct support to an individual with SMI, SUD or Housing Insecurity.

Responsibilities

Conduct mobile/street outreach to develop a trusted relationship. Build rapport that will assist homeless individuals with addressing barriers to obtain housing, services and appropriate health care needs.
Link and provide transportation to homeless individuals to the NAMI SD/IC Clubhouse; educate on membership and the International Clubhouse model. Assisting with membership as the homeless individual indicates interest in becoming a member.
Always Conduct and complete all necessary documentation to record member progress.
Meet with active individuals/members to review evaluate, and support completion of their goals.
Conduct a VI-SPDAT (Vulnerability Index-Service Prioritization Decisions Assistance Tool) on all new members to connect them to the proper intervention and services. Enter results into HMIS in a timely manner.
Assist members with benefits establishment, obtaining birth certificates, Social Security cards, housing referrals, and health-related assistance.
Work collaboratively with local law enforcement and services providers to ensure transition from streets into interim housing is collaborative and meets members' and community's needs.
Ensures and oversees mobile navigation vehicle maintenance, including taking care of gas fill-up and mileage logs.
As advocates for assigned members, provides case management services and advocacy within the Clubhouse and the community.
Records and maintains member profile/goal sheets with members within the first 30 days of enrollment. Updates every 6 months or more frequently at member's request. Updates emergency fact sheets annually or as needed.
Other duties as assigned.