Bilingual Front Office Clerk - Float

Legacy Community Health•Houston, TX

12d•Onsite

About The Position

Imagine being the vital spark that lights up our clinics and makes each patient feel valued and heard. At Legacy Community Health, our Bilingual Front Office Clerk - Float is more than just a position; it's a calling to connect, inspire, and make a difference in the lives of those we serve. As the welcoming face of our clinics, you set the tone for a remarkable patient experience. Role highlights: Become the ambassador of first impressions, greeting each patient with warmth and positivity. Inviting work environment: Embrace the excitement of floating between our various clinic locations, bringing your vibrant energy to every space. Impactful role: Play a pivotal role in nurturing strong patient-provider relationships. Opportunities for growth: Discover a pathway to professional development and personal growth. Collaborative team: Join a supportive team of passionate healthcare professionals.

Requirements

Amazing multitasking skills for handling calls and patients like a superstar!
Efficient and accurate data-entry magic!
Tech-savvy with multi-line phone or switchboard experience!
If you're bilingual (English/Spanish), that's a big plus!
A high school diploma or equivalent, ready to rock and roll!
A pleasant, professional phone demeanor that's warm and inviting!
The eagerness to learn and pick up new skills quickly!
Some basic knowledge like math skills and filing proficiency!

Responsibilities

Answer incoming calls with enthusiasm and direct them to the appropriate team members.
Provide a warm welcome to clients, manage intake, and notify staff of patient arrivals.
Maintain accurate and efficient data entry for patient information.
Assist with volunteer coordination, ensuring a smooth process.
Adhere to appointment scheduling and cash handling procedures.
Ensure the lobby is tidy, inviting, and comfortable for all visitors.
Process lab results and participate in performance improvement initiatives.
Foster a respectful and friendly environment in every interaction.
Evaluate the safety of the patient environment, ensuring their well-being.
Collaborate with your team to achieve department goals effectively.