Bilingual Front Desk Receptionist - Houston, TX
About The Position
American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975. As the face of the company, the Front Desk Receptionist plays a vital role in creating a warm and professional first impression for all visitors, clients, and employees. This position blends exceptional customer service with light administrative support to ensure the front office operates smoothly and efficiently. The ideal candidate is friendly, organized, and able to manage multiple responsibilities in a fast-paced environment.
Requirements
- High school diploma required; associate degree preferred.
- Prior experience in front desk, hospitality, or customer service.
- Excellent interpersonal, communication, and organizational skills.
- Proficiency with Microsoft Office Suite or Google Workspace.
- Professional presentation and demeanor.
- Ability to multitask effectively in a fast-paced environment.
Nice To Haves
- Bilingual required (English/Spanish preferred).
- Experience with visitor management systems.
- Familiarity with appointment scheduling or event coordination tools.
Responsibilities
- Warmly greet and assist all visitors, ensuring they feel welcomed and supported.
- Check in guests, issue visitor badges, and promptly notify staff of their arrival.
- Maintain a clean, organized, and professional reception and lobby area at all times.
- Handle incoming mail, packages, and deliveries efficiently.
- Assist with scheduling meeting rooms, coordinating appointments, and supporting team logistics.
- Support administrative functions such as filing, copying, scanning, and maintaining records.
- Follow safety and security procedures for all visitor access.
- Assist applicants with completing pre-interview documentation.
- Support the company’s Team Motivation Committee and related engagement initiatives.
- Perform other administrative duties as assigned to support leadership and team operations.
Benefits
- Access to insurance available at 31 days of employment
- Low-cost Medical Insurance options, starting at $5 per week
- Dental and Vision Insurance options
- Health Savings Account or Flexible Spending Account
- 401(k) with company match
- HSA and Flexible Spending Account
- Paid Time Off & Holiday Pay
- Company paid life insurance
- Learn more by visiting www.myarsrewards.com/
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
