Bilingual Front Desk Receptionist (Spanish Speaking)

Neuro Spine Healthcare • Lawrenceville, GA

403d • $31,200 - $35,360

About The Position

The Bilingual Front Desk Receptionist is responsible for welcoming visitors and patients, managing appointments, and ensuring a smooth check-in and check-out process. This role is crucial for optimizing patient satisfaction and maintaining effective communication with medical staff and insurance companies.

Requirements

• Bilingual in Spanish and English
• Excellent communication skills with the ability to communicate effectively with patients, medical staff, insurance companies, and others as relates to the case
• Caring demeanor towards patients and co-workers
• Clinical knowledge and terminology
• Ability to stand or sit for prolonged periods of time
• Working knowledge of computers, fax, copiers, and other technology as needed
• Strong administrative skills with attention to details and accuracy
• Customer service experience (1 year preferred)

Nice To Haves

• Bilingual is a plus

Responsibilities

• Welcomes visitors and patients by greeting them, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by checking patients in in a timely manner.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Schedules patient appointments accordingly at the end of the patient visit.
• Keeps open communication with the pre-cert team of orders for patients daily.

Benefits

• Health insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed