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The Bilingual Family Case Manager role works with families to achieve stability and prevent future youth homelessness. They engage families in their homes and in the community to assess family strengths and needs and create goal plans to meet those needs. This Bilingual Family Case Manager role, internally referred to as Bilingual Family Advocate, is responsible for supporting family case management with a total caseload of 15 families. This position also supports the facilitation of diversion seminars for parents and youth monthly. They also respond to community calls, collaborate with community partners, and work collaboratively across Cocoon House programs to ensure consistency of care for youth and families.