Bilingual (English/Spanish) Case Manager

THE LAW OFFICES OF KANNER AND PINTALUGA PA•Boca Raton, FL

13d

About The Position

The Personal Injury Case Manager works directly with clients, third parties, providers, and insurance companies. They are responsible for handling fact-finding projects, and gathering and organizing documents and information. The Personal Injury Case Manager should be comfortable in an office environment, familiar with Microsoft Office applications, and excel at verbal and written communication.

Requirements

Full-time, 8:00 am to 5:00 pm, M-F.
High school/GED diploma required.
Knowledge of HIPAA regulations.
Strong customer service skills.
Legal experience preferred.
Proficient with Microsoft Office programs (Word, Excel, and Outlook).
Ability to manage a heavy workload in a fast-paced environment.
Ability to communicate with clients and co-workers effectively and efficiently.
Possess excellent organizational skills and the ability to multitask and prioritize workload.

Nice To Haves

Legal experience preferred.

Responsibilities

Perform data entry duties.
Gather information and documents from clients and other sources.
Handle incoming calls and other communication interactions with clients and third parties.
Maintain ongoing relationships with clients.
Maintain and organize electronic case files.
Collecting, Reviewing, and Verifying medical bills, liens, declaration pages, payment logs, etc., from third parties.
Work in a team-centered environment and communicate with teammates about all aspects of the case.
Work with a high volume of clients and maintain organization and efficiency.
Perform other related duties as assigned.