About The Position

Dayforce is currently seeking a Payroll Specialist III to join our Dayforce Managed Team. We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business. The ideal candidate will have significant experience in the area of payroll and a strong working knowledge of benefits, workforce management and tax. They will also have the ability to interface with clients and to use critical thinking skills to resolve complex problems. À propos du poste Dayforce est actuellement à la recherche d’un spécialiste de la paie de niveau III salarié à temps plein pour se joindre à son équipe des Services de gestion globale de Dayforce. Nous servons nos clients en prenant en charge l’ensemble du cycle d’emploi des employés, y compris la gestion de la paie, des effectifs et des avantages sociaux, pour leur permettre de se concentrer sur leurs principales activités, notamment grâce à un centre d’appels. Le candidat idéal détient une expérience significative dans le domaine de la paie ainsi que de solides connaissances pratiques en matière de gestion des avantages sociaux, des effectifs et des impôts. Il est également doté d’une aptitude à communiquer avec les clients et exerce un esprit critique afin de résoudre des problèmes complexes.

Requirements

  • Ability to work from 8:00 – 16:00 or 9:00 to 17:00 (EST)
  • Fluent in English and French is required
  • 3 years of payroll processing experience in a high-volume payroll operation; end to end payroll experience a plus
  • Experience in the payroll outsourcing or consulting industry preferred
  • Experience and a clear understanding of payroll, benefits and taxation and an understanding of applicable legislative requirements
  • Ability to resolve client’s issues and provide superior customer service to internal and external partners
  • Excellent verbal and written communication skills with the ability to communicate clearly, technically, and effectively with customers and internal partners
  • Good analytical, organizational, and problem-solving skills
  • Proficiency in Microsoft Word, intermediate Excel, and PowerPoint
  • Bilingual is a must (English/French)

Nice To Haves

  • Experience with Dayforce HCM or similar cloud payroll technology
  • Multi-client payroll processing experience
  • 1k+ employee payroll processing experience
  • Industry related certifications or desire to obtain within two years of employment
  • Experience with Dayforce HCM or similar cloud payroll technology
  • Strong working knowledge of quality control and auditing standards
  • A desire to continually learn and take on challenges
  • Ability to communicate and collaborate with clients and internal team members
  • Associates Degree desired

Responsibilities

  • Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, garnishments, etc. are processed, reconciled, audited and transmitted accurately and timely
  • Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients
  • Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
  • Work with cross-functional internal partners to resolve client payroll matters and employee inquiries
  • Provide Payroll support services to clients according to Dayforce contract, legislative requirements and business needs
  • Establish and maintain a deep understanding of customers’ requirements and their changing needs to ensure services delivered are as per contractual obligations and in accordance with customer SLAs.
  • Create, update and review standard operating procedures and performs quarterly document reviews
  • Have an “I own it” attitude about deliverables and projects from start to finish
  • Manage client and consumer-related tasks within the case management system ensuring all documentation is complete, accurate, and timely
  • Proactively manage quarter, and year-end payroll auditing and processing
  • Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements

Benefits

  • Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
  • Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
  • With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

1,001-5,000 employees

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