Bilingual Call Center Agent ( Spanish/English) - National Bank

Capital Management Services • Buffalo, NY

3d • $18 • Onsite

About The Position

Now Hiring Bilingual Debt Collectors - Join Our Team! Are you bilingual in English and Spanish? We want to hear from you! Capital Management Services is expanding our team of debt collectors, and we're looking for motivated individuals who are comfortable communicating with both English and Spanish-speaking customers.

Requirements

• Bilingual (English/Spanish) required
• Call center or customer service experience preferred
• Strong communication and problem-solving skills

Nice To Haves

• Prior collections experience is a plus, but not required

Responsibilities

• Contact customers who are between 2 and 90 days late on payment
• Help customers set up payment arrangements
• Work in a fast-paced, goal-oriented call center environment

Benefits

• $18/hour starting wage for bilingual collectors
• $150 Sign-On Bonus after 60 days of employment
• Paid training starting October 6th, 2025
• Full-time schedule
• Medical, Dental, and Vision benefits
• 401(k) and Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed