Bilingual Debt Collections Rep
About The Position
You will be able to work from your home location within the United States Seeking Talented Debt Collections Professionals to join an $18 Billion Company and Industry Leader offering the following: Position is 100% Remote!!! Competitive Salary ($18.50/hr.-$24.50/hr. Depending on Experience & Location. Pay differential offered for Bilingual English/Spanish. Shifts Available - Mon-Fri / 10am-7pm CST. Monthly Commission Bonus Program. Excellent Benefits and Potential for Advancement with a large stable Industry Leader! PURPOSE AND SCOPE: The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - Collections provides outstanding customer service to customers and vendors through effective and timely communication.
Requirements
- 1 - 2 years' related experience.
- General computer skills with working knowledge of word processing, spreadsheet, and email applications.
- Detail oriented with good analytical and organizational skills.
- Good interpersonal skills with the ability to work cohesively within a team environment.
- Excellent oral and written communication skills to effectively communicate with customers and all levels of management.
Responsibilities
- Under general supervision, identify and resolve routine outstanding claims.
- Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
- Assist in the resolution of outstanding payments from past due accounts.
- Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
- Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.
- May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
- May mentor other staff as applicable.
- Assist with various projects as assigned by direct supervisor.
Benefits
- Monthly Commission Bonus Program
- Excellent Benefits and Potential for Advancement with a large stable Industry Leader!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
