Bilingual Customer Solutions Specialist

Trxnow • Johnson City, TN

22h

About The Position

TrxNow® (Allied Dispatch Solutions, LLC) is North America’s fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters is in downtown Johnson City, TN. We operate multiple Call Centers internationally and job are available at our Johnson City, TN and Sneedville, TN locations. Our management team is filled with leaders who are focused on delivering the best service in the industry. Check us out at www.trx-now.com . Our team is made up of dedicated employees that have been part of our success story from the very beginning. Founded in 2014, many of our first employees are now key leaders within the company. We have tons of opportunity to move up and develop your skills within the organization. We are seeking a qualified candidates to join team of Bilingual Customer Solutions Specialists. The CSS team is for responsible for taking in-bound calls from members in need of roadside assistance (a tire change, a jump start, a tow for their vehicle) via phone, arranging the needed service by selecting and dispatching a service provider, and providing customer care and follow up. Ask you interviewer about: Performance Incentives (Up to $4.00 more per hour) Flexible schedules - 2nd and 3rd Shifts available. As a 24x7 company, we NEVER close. Wear what you want - our relaxed dress code allows you to be comfortable at work. Work from home opportunities available Great Pay Paid Holidays Paid Time Off Paid Training Opportunities for Career Advancement We Welcome: Full Time Part Time Veterans Students Internships This is a great opportunity to lead as you learn and develop within an organization that continues to grow year after year! We are a great place to work and have a fun and friendly work environment!

Requirements

• No Previous Experience Necessary!
• Do you enjoy helping people?
• Dedicated customer-oriented candidates
• Individuals who can utilize modern technology to perform basic tasks such as address location, research, and basic typing

Responsibilities

• Taking in-bound calls from members in need of roadside assistance (a tire change, a jump start, a tow for their vehicle) via phone
• Arranging the needed service by selecting and dispatching a service provider
• Providing customer care and follow up

Benefits

• Performance Incentives (Up to $4.00 more per hour)
• Flexible schedules - 2nd and 3rd Shifts available
• Relaxed dress code
• Work from home opportunities available
• Great Pay
• Paid Holidays
• Paid Time Off
• Paid Training
• Opportunities for Career Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed