Bilingual Customer Service $15.90/hr- Spanish Speaking

Melaleuca, Inc.Idaho Falls, ID
1d$16

About The Position

As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound customer service calls from our customers. You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect.

Requirements

  • Able to help customers in Spanish and English fluently
  • Flexibility is a must in this position; Full time is 20+ hours a week
  • Proficient in keyboarding and computer skills
  • Able to analyze problems
  • Able to work fast paced and under stress
  • Able to perform essential duties and responsibilities with efficiency and accuracy
  • Able to handle confidential information
  • Able to type 30+ WPM

Responsibilities

  • Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"
  • Analyze customer situations and determine viable options that will serve them best
  • Accurately place telephone orders offering specials, promotions and services that help meet customers needs
  • Work independently and professionally

Benefits

  • 401(k) with contribution match
  • Tuition Reimbursement
  • Company profit sharing
  • Longevity bonuses
  • $100 free Melaleuca products every month
  • Opportunities for pay increases and promotions
  • Fun company events
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