Bilingual Customer Service Representative

QCHI/ LendNation Open CareerKansas City, MO
Onsite

About The Position

LendNation is seeking an energetic, positive, Bi-Lingual Full Time Customer Service Representative. This is a full-time entry-level position with potential for growth, requiring a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills. QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions, with over 30 years of experience. They serve mainstream consumers and small businesses underserved by traditional banking, offering credit options, check cashing, and bill pay through approximately 230 branches in the U.S. and online in the U.S. and Canada (under LendNation and 310-Loan brands). Headquartered in Lenexa, Kansas, QCHI has approximately 700 employees across the United States.

Requirements

  • Excellent customer service skills
  • Cash Handling experience
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States
  • Bi-Lingual

Nice To Haves

  • Ability to operate computers and standard office equipment

Responsibilities

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays

Benefits

  • Monthly bonus program
  • Steady hours
  • Paid Time Off
  • Paid Holidays
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Vision insurance
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