Bilingual Court Collections Representative (On-Site)

ViaPlus by VINCI Highways•Austin, TX

7d•Onsite

About The Position

ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative.

Requirements

Demonstrated ability to work independently and effectively meet deadlines
Detail-oriented and strong organizational skills
Excellent decision-making and problem-solving skills
Strong analytical skills
Ability to navigate easily between multiple systems while executing job tasks
Ability to interpret data and formulate action plans based on analysis
call center, data entry, banking, collections
High school diploma/GED/ equivalent
One (1) – Three (3) years previous working in a professional office environment
Strong ability to operate within a Windows-based computer environment, including Excel, Word and MS Outlook. Knowledge of Microsoft Access and SQL a plus
Strong interpersonal (written and verbal) communication skills

Responsibilities

Analyze records relating to individuals who enter preliminary court (pre-court) status
Assemble pertinent information as gathered during data analysis. Information can be assembled in hard copy or soft copy format
Review findings with operational management or one or more members of Toll Authorities on whose behalf Toll collects
Ensure that all evidence packets assembled and submitted for the prosecution at one or more county courts meet all prosecutorial requirements
Monitor payment activity of all Toll Road violators and report to management if payments are not made by due dates
Update database and records with additional information provided by Toll Road violators during the pre-court collection process
Complete workloads according to defined procedures, at the level of quality required, and within the timeframes required by the manuals of Standards of Operating Procedures (SOP)
Other job duties/responsibilities as assigned

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