Bilingual Community Development Specialist

The Credit Counselling Society

12h•$60,840 - $68,848•Hybrid

About The Position

CCS is seeking a Community Development Specialist (known at CCS as a Community Engagement & Education Specialist), who is fluent in both English and French, to support our team in raising the awareness of the value and impact that we contribute within our communities. In this role, you will identify organizations with which you’d like to develop new, mutually beneficial partnerships through community engagement, networking, and the offer of paid webinars and workshops targeted at organizations that serve employees and/or clients with a shared client profile. You will use your investigative skills to identify prospective contacts, develop compelling messages to inspire interest in learning more, and demonstrate persistence in developing leads into partner relationships. As these relationships grow, you will nurture and maintain them through various means, including: Providing strong partner onboarding practices, Offering financial literacy educational support, Delivering impact reporting to highlight the results of the partner’s support, and Developing stakeholder awareness of CCS’s programs and services. In addition, you will identify potential sponsorship ideas that meet the needs and impact goals of existing partners, and refer high-potential sponsor partners to our Corporate & Community Relations Manager for further dialogue. We look forward to hearing your ideas on how we can continue to establish a strong reputation in our communities, helping those in need of financial support learn more about the resources available to help them!

Requirements

Post-secondary degree or diploma, preferably in communications or education, is an asset.
Three to five years of experience in finance, business development, and education.
Entrepreneurial mindset and a well-developed professional relationship-building skill set.
Ability to manage a portfolio of corporate relationships with a high degree of confidence.
Ability to build and manage their own client pipelines.
Dynamic presentation, facilitation, and teaching skills, with the ability to engage audiences.
Excellent communication and interpersonal skills, including the ability to influence others and address and resolve concerns or objections.
Understanding of consumer credit and personal money management concepts.
Empathy and a genuine desire to work as part of a team and help people.
Positive, can-do attitude and a solution-focused approach, with the ability to adapt to change and work well under pressure.
Strong organizational abilities, including the ability to multitask while maintaining attention to detail.
Proficiency in Microsoft Office applications.
Proficiency in CRM applications and usage.
Ability to maintain confidentiality.
Fluency in both English and French is required.
Successful candidates will be required to complete the Certified Educator in Personal Finance (CEPF) certification program within one year of their start date in the role.

Nice To Haves

Media experience is an asset.

Responsibilities

Identify organizations with which you’d like to develop new, mutually beneficial partnerships through community engagement, networking, and the offer of paid webinars and workshops targeted at organizations that serve employees and/or clients with a shared client profile.
Use your investigative skills to identify prospective contacts, develop compelling messages to inspire interest in learning more, and demonstrate persistence in developing leads into partner relationships.
Nurture and maintain relationships through various means, including: Providing strong partner onboarding practices, Offering financial literacy educational support, Delivering impact reporting to highlight the results of the partner’s support, and Developing stakeholder awareness of CCS’s programs and services.
Identify potential sponsorship ideas that meet the needs and impact goals of existing partners, and refer high-potential sponsor partners to our Corporate & Community Relations Manager for further dialogue.

Benefits

The starting salary for this role is $60,840 – $68,848 per year, subject to geography, previous education and experience.
Plus, we offer an annual salary review process each January, so the successful candidate can expect to receive regular increases to their salary, subject to meeting established performance objectives.
Three weeks vacation to start, plus 3 CCS days to use at your discretion and 6 Sick/Personal Days each year. These benefits will be prorated for your first year of employment.
A comprehensive health and wellness benefits package, including prescription coverage, Extended Health and Dental Coverage, a Health Spending Account, and a Wellness Spending Account. These benefits will be prorated in your first year of employment.
A long-term savings program with employer matching (up to 5% in the first 5 years of employment, with increases at 5th and 10th anniversaries) .
Educational reimbursements (up to $2,500/year).
Roles which require a team member to speak both French and English will qualify for a Bilingual Credit, valued at $800 annually and paid on a prorated bi-weekly basis
The opportunity to participate in our two-level employee development program and supplemental mentoring relationships to support those in terested in furthering their professional growth.
Celebration of personal and organizational milestones, including a paid day off when moving or getting married, as well as gifts for important events like having a child or celebrating a milestone service anniversary.
Employee and family assistance program that offers counselling support as well as a wide variety of support resources.