Bilingual Collector Flexible Schedule Great Pay

Del Sol Furniture & Mattress•Phoenix, AZ

2d•$17 - $20•Onsite

About The Position

Del Sol Furniture is looking for experienced collectors to join our team — now offering part-time positions with flexible schedules! We are one of the few furniture stores that provide credit directly to our customers to help them furnish their homes. Are you driven, persuasive, and passionate about achieving results? We’re looking for a high-performing Bilingual Collector who thrives in a fast-paced environment, knows how to connect with people, and takes pride in delivering excellent customer service while meeting collection goals. At Del Sol Furniture, we’re proud to be a local, family-owned furniture business serving the Phoenix area since 1997 . We currently have 4 beautiful showrooms, and we’re big enough to compete against the “big box stores” yet small enough to provide that white glove service that customers demand and expect in Phoenix! You'll be working with a merry group of people with friendly leadership and fun personalities. If you’re interested in job growth, we have it! Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience. Retail is the #1 private-sector employer in the country If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!

Requirements

Bilingual (English/Spanish) – Required
Proven experience in collections, accounts receivable, or a similar role
Strong negotiation and communication skills
Resilience, persistence, and a results-driven attitude
Ability to handle difficult conversations with professionalism and empathy
Detail-oriented with strong organizational and documentation skills
Basic computer skills and familiarity with CRM or collection software
Must be Bilingual – English/Spanish
Must be 18 years or older
Strong communication skills over the phone required

Responsibilities

Contact customers with past-due accounts in a professional, empathetic, and results-oriented manner.
Negotiate payment arrangements while adhering to company policies and federal/state regulations.
Document customer interactions and payment agreements accurately in the system.
Collaborate with the credit and customer service teams to resolve customer concerns and minimize delinquency.
Consistently meet or exceed collection targets, call volume, and follow-up goals.