Bilingual Clinical Assistant

Hanger, Inc. • El Paso, TX

13d

About The Position

Under direct supervision of a certified clinician, assist certified and/or licensed practitioners in their provision of patient care services and perform other assigned tasks. The Clinical Aide will work under the general direction of the ACM/CM or his/her designee.

Requirements

• High School Diploma or GED required
• Bilingual English / Spanish is required
• 0 - 1 year of experience in a customer service or patient facing role
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Nice To Haves

• Preference for allied health professionals (PTA, OTA, Athletic trainer, etc)
• Willingness to verify all clinical activities with certified clinical personnel.
• Ability to follow written and verbal directions.
• Hand skills necessary to use laboratory tools safely and effectively.
• Knowledge of biomechanical principles.
• Good interpersonal, oral, and written communication skills for reporting information to patient and staff.
• Effective organizational skills and ability to prioritize and plan for the purpose of meeting deadlines.
• Ability to work effectively as a team member.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Responsibilities

• Provide OTS orthotics independently
• Under direct supervision, assist practitioners with patient care.
• Prepare a room and patient for treatment, make and modify molds, perform technical fabrication, and complete administrative tasks.
• Complete and maintain accurate documentation of patient care provided.
• Execute modifications, adjustments, and repairs as determined by the supervising clinician.
• Perform selected patient care procedures, including the fitting of soft good items.
• Provide alterations to the fitting of soft good items, if necessary.
• Provide patient follow-up for selected orthotic and prosthetic patients under direction of supervising certified clinician.
• Perform shipping, receiving, and monitor inventory and other clerical tasks.
• Contact vendors to order prosthetic and orthotic materials
• Ensure all patient procedures are performed in alignment with the certifying clinician
• Maintain a clean, safe and orderly work environment.
• Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with blood borne and Occupational Safety and Health Administration (OSHA) requirements.

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED