Bilingual Case Manager (Hillside)
About The Position
Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard Riverside is excited to announce the agency is diving back into settlement roots and becoming a resource to Asylum Seekers in New York City! Goddard’s newest endeavor will be a Sanctuary Site for Asylum Seeking families. This site will be a place where families can feel safe, receive resources and support, while becoming acclimated and part of the community. Purpose of Position: Looking for a dynamic Case Manager to join the team to promote quality and integrity of all social service activities. This person will be an advocate for families to assist in minimizing barriers to services.
Requirements
- Bachelor’s degree in social work or other human services field, strongly preferred
- Strong understanding of trauma and how it manifests, as well as experience delivering trauma-informed, culturally sensitive services.
- Bilingual in English and Spanish (written and spoken) required.
- Excellent verbal and written communication skills
- Strong organizational skills
- Ability to negotiate numerous priorities, resolve conflicts, and manage a high degree of communication with multiple parties.
- Excellent judgement
- Proficient in Microsoft Office
- Ability to learn data base systems, such as CARES
Nice To Haves
- Experience working on-site in a congregate housing setting preferred.
Responsibilities
- Provide case management services to a caseload of approximately 25 families.
- Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally sensitive, and strengths-based approach to families.
- Monitor compliance with goals through regular weekly contacts.
- Perform culturally sensitive intake, assessment, service planning, and advocacy.
- Work closely with shelter staff to enforce rules and regulations for residents.
- Coordinate interpretation and translation services.
- Assist school liaison with troubleshooting with NYC Department of Education (DOE) on student registration, school placement, attendance, and transportation.
- Coordinate with the Mayor’s Office of Immigration Affairs (MOIA) and other legal assistance programs.
- Refer and follow up on community-based medical, dental, and mental healthcare as needed.
- Refer to childcare services as needed.
- Assist with residential groups/activities as needed.
- Maintain client case records and enter document in a timely manner.
- Attend staff meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement.
- Other duties as required.
Benefits
- Medical/Dental/Vision
- Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
- 403B Thrift Retirement Plan
- 12 Annual Sick Days
- 12 Agency Holidays
- 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
- Total of more than 6 weeks (a month and half) of paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
