Bilingual Case Manager - AMBI
About The Position
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. A Case Manager interacts with customers/stakeholders in support of access and affordability programs, managing complex reimbursement and other patient care challenges with autonomy, and provides a positive customer experience. A Case Manager is thought of as a subject matter expert. Together with others they manage one or more elements that contribute to the success of the program(s) within their designated specialization. You will work under immediate supervision, ensure customer/stakeholder satisfaction by assisting, researching and responding to questions, inquiries and concerns, providing proper information in a timely fashion and in a manner that promotes continued business. You will uncover and communicate insights, obsess over the customer experience, and make us smarter and faster to help patients get the medication they need to live healthy lives.
Requirements
- High school diploma or equivalent
- Fluent in Spanish
- Typically requires 5+ years of related experience.
- Healthcare (Patient Journey) Experience
- Insurance/ Reimbursement Benefits Proficiency
- Pharmacy and/or Medical Benefit Structures
- Mac iOS or Windows Operating Experience
- Excellent communication skills
- Flexible with schedule – prioritizes getting the job done
- Ability to remaincalm and agile in fast-paced, evolving environment
- Exemplifies a growth mindset and loves sharing knowledge
- Possible long periods of sitting and/or keyboard work.
- General office demands
Nice To Haves
- Microsoft Office
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
