Bilingual Case Manager- IN OFFICE

TORKLAW • Irvine, CA

118d

About The Position

TORKLAW, a leading personal injury law firm, is seeking a Bilingual Case Manager to support our attorneys and clients. In this role, you’ll work closely with clients, insurance adjusters, medical providers, and our legal team to ensure cases move smoothly and efficiently. We’re looking for someone who can manage multiple tasks with ease, build strong client relationships, and bring compassion and professionalism to every interaction.

Requirements

• Bilingual (English/Spanish) is required
• Ideally 3+ years of experience in a similar role (or combined with equivalent education)
• Computer literate and proficient with standard office productivity software
• Effective team player
• Excellent interpersonal and communication skills
• Strong organizational and multitasking abilities
• A problem-solver with the ability to handle challenging situations
• Friendly and approachable demeanor

Nice To Haves

• Some litigation experience is a plus

Responsibilities

• Strategic Management of Client Cases: Uphold the integrity of our organization by ensuring a rigorous and methodical management of client cases.
• File Organization & Maintenance: Develop, curate, and sustain an organized repository of case files, ensuring easy access and retrieval.
• Streamlined Communication: Serve as the nexus between attorneys, clients, and associated entities, ensuring that communications are prompt, precise, and comprehensively documented.
• Legal Document Preparation: Assist in drafting, revising, and finalizing a range of legal documents and correspondences, leveraging your keen eye for detail.
• Evidence and Record Compilation: Lead initiatives to accumulate records and evidentiary materials, reinforcing the foundational aspects of the case.
• Property Damage Claim Resolution: Navigate the complexities of property damage claims, ensuring just and timely resolutions.
• Lien Negotiation: Engage in strategic negotiations pertaining to liens, ensuring optimal outcomes.
• Deadline Tracking: Implement and maintain a robust tracking system, ensuring no milestones or deadlines are missed.
• Medical Treatment Coordination: Facilitate and oversee the coordination of medical treatments, ensuring client welfare.
• Case Progress Oversight: Monitor and guide the progression of all case aspects, guaranteeing smooth transitions and milestones.

Benefits

• 12 paid holidays annually
• 10 days of paid vacation annually
• 6 days of sick leave annually
• Medical insurance
• Optional Dental, Vision, Life
• 401(k) with 4% fully vested safe-harbor company match
• Regular firm events (happy hours, team building, holiday party, etc)
• Laptops are replaced every 3 years. After 3 years, your work laptop will become your personal laptop.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees