Bilingual Case Aide - Heap and Wrap

EAC Network • Village of Hempstead, NY

2d • $20 - $20

About The Position

Are you passionate about supporting the Family and Community population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Bilingual Case Aide to join the Home Energy Assistance Program (HEAP) and WRAP (Weatherization) Program. Salary: $20/ hour Schedule: 8:45AM-4:45PM, Monday- Friday Location: Hempstead, NY Reports to: Program Director What drives the core purpose of this job: The Bilingual Case Aide is responsible for interviewing clients, assessing eligibility and processing applications for Nassau County residents seeking financial assistance with their energy costs through the Home Energy Assistance Program (HEAP) and WRAP (Weatherization).

Requirements

• High School Diploma or educational equivalent required, Bachelor's Degree preferred.
• Minimum of one year of relevant experience working with low-income households.
• Excellent interviewing, communication and organizational skills required.
• Must be detail-oriented.
• Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.
• Bilingual (Spanish Speaking) Required.

Responsibilities

• Interview and assess the eligibility of prospective clients seeking financial assistance with their energy costs.
• Process client applications, complete required forms and perform data entry in accordance with the guidelines established by the Nassau County Department of Social Services.
• Interact with other agencies and heating and utility companies.
• Prepare and maintain appropriate records and departmental paperwork
• Demonstrates knowledge of computer programs necessary to perform job responsibilities (i.e. Outlook, Microsoft Word, etc.).

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% match after anniversary, 30 days Paid Time Off in your first year, and 14 Paid holidays.
• Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.
• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered. We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge.
• Our commitment to wellness also earned us the 2024 Gold Healthy Workforce Designation from Cigna. Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED