Bilingual Care Team Assistant

Legacy Community Health•Houston, TX

4d•Onsite

About The Position

Are you ready to make a difference and be part of something truly meaningful? At Legacy Community Health, we invite you to join our family as a Care Team Assistant at our vibrant Irvington location in Houston. Here, you'll have the opportunity to enrich patient experiences and contribute to community health in powerful ways. Role Highlights: Become the heart of patient and community interactions, using digital tools to enhance communication and resource management. Day-to-Day Dynamics: Engage in both clinical and clerical operations, helping to deliver compassionate, evidence-based care with a touch of innovation. Environment Benefits: Enjoy a workplace that values collaboration, creativity, and a supportive team atmosphere. Team Synergy: Work alongside a passionate team committed to transforming healthcare and achieving meaningful results. Impact and Growth: Make a lasting impact on community health and explore exciting opportunities for personal and professional growth! About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you. At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department: Approachable & Collaborative We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility. Driven & Committed We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve. Perceptive & Thoughtful Communicators We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Requirements

Education: A high-school diploma or equivalent is your gateway to innovation!
Certifications: A Medical Assistant Certification or equivalent clinical experience is essential; BLS/CPR certification required for ensuring optimal healthcare delivery.
Experience: Two years of experience in an ambulatory clinical setting is ideal for leveraging your expertise in dynamic environments!
Skills: Mastery of EHRS, exceptional communication, strategic multitasking, and advanced organizational skills are key components of your tech-savvy toolkit.
Confidentiality: Exercise discretion and manage sensitive information with integrity and precision.

Nice To Haves

Bilingual proficiency in Spanish is a valuable asset in expanding our impact!

Responsibilities

Patient Communication: Use advanced communication tools to engage with patients, delivering lab results with care and clarity.
Pre-Visit Planning: Utilize data analytics to optimize scheduling and gather critical insights in the electronic health record system (EHRS).
Care Coordination: Facilitate patient transitions and ensure access to comprehensive services with innovative coordination techniques.
Medication Management: Enhance efficiency in medication processes using tech-enabled systems for refills and prior-authorizations.
Forms and Referrals: Use digital solutions to prepare forms and streamline referral processes efficiently.
Safety and Compliance: Lead safety initiatives with dynamic training and tech-driven compliance strategies to maintain a secure environment.