Care Team Assistant

Legacy Community Health•Houston, TX

2d•Onsite

About The Position

Are you ready to make a meaningful difference in community health? At Legacy Community Health, we are excited to invite you to become a vital part of our warm and welcoming team at the Irvington location in Houston. This is your opportunity to contribute to a mission-driven organization dedicated to providing exceptional healthcare services to our community. Role Highlights: Be the heart of our operations, connecting patients, call centers, care teams, and community resources to ensure seamless communication and healthcare access. Supportive Environment: Thrive in a nurturing setting where collaboration and teamwork are at the core of everything we do. Team Collaboration: Join a close-knit team that values each member's contributions and fosters a sense of belonging. Impact and Growth: Make a difference in community healthcare while growing professionally, with opportunities for mentorship and development.

Requirements

Education: A high-school diploma or equivalent is the foundation for your journey into innovation.
Certifications: A Medical Assistant Certification or minimum two years of clinical experience is required, along with a current BLS/CPR certification.
Experience: At least two years in an ambulatory clinical setting, where you've embraced tech-driven healthcare.
Skills: Mastery of EHRS, superior communication, tech-savvy multitasking, and organizational skills are essential.
Discretion: Handle confidential information with the utmost integrity and advanced data protection practices.

Nice To Haves

Bilingual proficiency in Spanish is a game-changer!

Responsibilities

Patient Communication: Be the friendly voice that supports patients, ensuring they receive the information they need with care and empathy.
Pre-Visit Planning: Collaborate with our team to review schedules and gather essential information from electronic health record systems (EHRS) to prepare for patient visits.
Care Coordination: Assist in coordinating patient care to ensure they have access to all the services they need.
Medication Management: Help manage medication refills and prior-authorizations with attention to detail and accuracy.
Forms and Referrals: Facilitate the preparation of forms and streamline the referral process to support patient care.
Safety and Compliance: Contribute to a safe and compliant environment through ongoing training and adherence to safety protocols.