Bilingual Campus Operations Associate - Southwest

Rocky Mountain Prep•Denver, CO

32d

About The Position

We are Rocky Mountain Prep, a movement comprised of incredible educators, families, scholars, and advocates who are changing the face of public education in Colorado by democratizing college access and preparation for historically marginalized students and families. On paper, we are a network of twelve college preparatory charter schools in the Denver metro area serving students as young as twelve weeks through twelfth grade. But we are so much more than this. If you are mission-driven, humble in your reflections about your practice, smart in your approach to data, and results-oriented, we’d love to have you apply. Role Mission The Bilingual Campus Operations Associate ensures timely resolution of disruptions to the learning environment and oversees the management, tracking, and organization of school resources and supplies, including technology, while also coordinating safe and efficient events for staff, students, and families. Additionally, they lead efforts in reception standards, campus Emergency Response and Crisis Management (ERCM) compliance and safety, as well as co-lead initiatives to maintain a 95% Average Daily Attendance (ADA) and achieve 100% enrollment by the October Count.

Requirements

Fluent in oral and written English and Spanish (required).
Demonstrates capacity to problem-solve, manage logistics, and coordinate details in a fast-paced environment that directly supports RMP
Demonstrates exceptional communication skills and the ability to manage multiple responsibilities, high-stakes relationships, and engagements simultaneously, with a high degree of personal accountability and professionalism.
Is passionate about educational equity and dedicated to academic success for all students.
Is committed to constant growth and reflection through regular coaching and professional development.
We use E-Verify to confirm the identity and employment eligibility of all new hires.
Demonstrate eligibility to work in the United States
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Rocky Mountain Prep does not sponsor visas at this time.

Nice To Haves

Bachelor’s degree (preferred).
Proficiency in using basic business software, Google Suite (required), and student information systems, including Infinite Campus (strongly preferred).
Possesses in-depth knowledge of registration and student file requirements, policies, and procedures, including origination and compilation of student records, campus course/activity schedules, and matriculation and graduation requirements. (strongly preferred)

Responsibilities

Co-lead attendance strategy and outcomes to drive 95% daily attendance
Serve as Tier 1 attendance support
Effectively track attendance in IC to ensure compliance with DPS and Safety standards
Co-lead attendance strategy and outcomes to drive 100% enrollment by Oct Count
Participate in Student Recruitment Activity
Serve as a family engagement liaison
Communicate effectively with students, families, and colleagues across a wide range of school-based scenarios.
Respond to family concerns promptly, professionally, and effectively.
Manage phones (answer calls, redirect calls, take messages, place calls, and create school announcements).
Support in the writing and editing of letters, promotional materials (e.g. brochures, newsletters), and family communications.
Live the RMP values in all interactions with students, staff, families and guests who enter our building.
Manage the collection and maintenance of all required student and staff devices
Effectively track damages and repair tickets
Process repair into the tech portal
Provide on-site technical support for tier 1 tech issues
Maintain knowledge and skills proficiency within Infinite Campus and other front office technologies through various RMP and DPS learning opportunities.
Serves as a campus and RMP “ambassador” through professional and knowledgeable communication.
Manages preparations and provides support for campus events and visitors
Ensures facility coordination with campus facilities and shared campus partners
Safety & Compliance are always at the foundation of any planning and are given the highest priority for events and logistics.
Owns Event logistics and execution
Manage campus supplies and ordering process in coordination with the APO
Track expenditures against the monthly budget to ensure appropriate spending within available resources.
Establish campus structures for requesting & distributing resources with clear expectations for order deadlines and delivery time.
Establish campus sales structures (uniforms, supplies, etc.) that promote efficiency, utilize appropriate cash management practices, and maintain appropriate inventory.
Ensure fiscal responsibility
Track and submit Free & Reduced Lunch applications for all families
Schedule any changes to lunch needs (field trips, etc.) with the cafeteria staff
Secure cost-effective snacks to support the campus snack schedule, as applicable
Facilitates transportation, water, and food needs for off-site student & staff events, including booking buses and sack lunches
Tracks facilities and facilities service needs of the school, makes appropriate requests, and works with the manager to ensure issues are resolved
Any other duties as assigned