Bilingual Call Center Specialist NRH

MAP•North Richland Hills, TX

7d•$19•Onsite

About The Position

Communications is seeking dedicated and detail-oriented Call Center Specialists to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office p osition. We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply. Join a company where your future is our priority! We are seeking team members who are passionate about building a lasting career and a stable future. Our Employee Stock Ownership Plan (ESOP) and excellent retirement benefits are designed to help you build wealth and security alongside us.

Requirements

A welcoming voice and an upbeat, professional tone.
Strong command of the English language, including excellent spelling and grammar.
Proficiency in a Windows-based computer environment.
Ability to type 35 words per minute or more.
Excellent attendance record.
Availability to work one weekend day
The ability to speak, read, and write in Spanish and English
No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.

Responsibilities

Professionally manage a high volume of incoming calls , greeting callers with a polite and pleasant demeanor.
Accurately gather and relay essential information , ensuring all message details are thorough and precise.
Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.