Bilingual Analyst, Case Management - $5,000 New Hire Bonus - Field, Hialeah Florida

CVS Health • Hialeah, FL

1d • Onsite

About The Position

CVS Health is building a world of health around every individual, aiming to shape a more connected, convenient, and compassionate health experience. The company seeks passionate colleagues who care deeply, innovate with purpose, hold themselves accountable, and prioritize safety and quality. This position offers a $5,000 New Hire Bonus and requires candidates to be located in Miami-Dade County (Hialeah, specific zip codes). The role involves 50-75% travel for face-to-face visits with members in Miami-Dade County. The schedule is Monday through Friday, 8:00am - 5:00pm, standard business hours. The ideal candidate is a self-motivated, energetic, detail-oriented, highly organized, tech-savvy Case Management Analyst to join the Case Management team. The opportunity includes a competitive salary and full benefits, promoting autonomy through a Monday-Friday schedule, paid holidays, and flexibility in coordinating member care.

Requirements

• Bilingual: (English & Spanish)
• 1+ years of experience in Behavioral Health or a Long-Term Care setting
• Computer proficiency in Microsoft Word, Excel, Outlook required
• Must reside in Miami-Dade County, FL (Hialeah, zip codes 33010, 33012, 33013, 33014, 33015, 33016, 33018)
• Willing and able to travel 50-75% of their time to meet members face to face in Miami-Dade County and surrounding areas in Florida

Nice To Haves

• Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
• Effective communication skills, both verbal and written
• Managed Care experience
• Case Management and Discharge Planning experience

Responsibilities

• Telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness
• Effectively manage a caseload that includes supportive and medically complex members
• Develop a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration
• Determine appropriate services and supports due to member's health needs; including but not limited to prior authorizations, coordination with PCP and skilled providers, condition management information, medication review, community resources and supports

Benefits

• Competitive salary
• Full benefits
• Paid holidays
• Flexibility as you coordinate the care of your members
• Comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families
• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees