Bilingual Administrative Coordinator
About The Position
Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care! Job Summary The Administrative Coordinator supports daily office operations within a home care environment by serving as the primary point of contact for caregivers and visitors. This role provides bilingual assistance to ensure clear and effective communication with a diverse caregiver workforce. Responsibilities include managing front desk operations, answering and directing incoming phone calls, and responding to employment and service verification requests in a timely and accurate manner. The Administrative Coordinator provides administrative and operational support to the branch, assists with payroll-related administrative tasks such as tracking missing timesheets and PTO requests, and maintains shared tracking tools and records. A strong commitment to delivering a high level of customer service, professionalism, and confidentiality is essential, as this role frequently interacts with caregivers, clients, and internal stakeholders.
Requirements
- Minimum of 1 year of administrative experience in a professional setting; Home Healthcare Agency setting a plus.
- Bi-Lingual in Spanish is a must. Other languages such as Haitian-Creole and/or Russian a plus.
- Demonstrated superior customer service and problem-solving skills.
- Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively.
- Superior verbal and written communication skills, with the ability to communicate effectively with internal and external stakeholders.
- Excellent follow-up skills, with the ability to follow through on tasks and ensure completion.
- Ability to work independently and collaboratively in a fast-paced environment.
- Professional demeanor and positive attitude, with a commitment to providing exceptional support to the team
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software (i.e. HHAx)
Nice To Haves
- Home Healthcare Agency setting a plus.
- Other languages such as Haitian-Creole and/or Russian a plus.
Responsibilities
- Greeting and assisting caregivers and visitors at the front desk
- Providing administrative and operational support to ensure efficient daily office operations
- Managing incoming phone calls and assisting with caller inquiries.
- Assisting with payroll-related administrative tasks such as tracking missing time sheets, PTO requests, verification requests and other related communications.
- Maintaining shared tracking spreadsheets and records
- Supporting management with additional administrative projects and duties assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
