Bilingual Administrative Assistant

Outreach Development Corp.•New York, NY

3d•$19 - $22

About The Position

Outreach is a non-profit organization that helps people address the issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training and tools to build healthy lives. Our mission is to inspire individuals and families to achieve a life of unlimited potential by developing and delivering the highest quality evidence-based behavioral health services and training. For more information, please visit www.opiny.org. Job Scope: Providing information regarding services, conducting phone screening, recording information in the intake book. Interacting with referral sources, clients and staff in a professional, ethical and caring manner. Answering/screening incoming phone calls; welcoming and screening visitors; maintaining reception area appearance; maintaining knowledge of staff schedules. Conducting pre-intake telephone screening, scheduling intake appointments and recording relevant intake information in the intake log. Collecting client fees, issuing receipts and recording information in the computer. Collecting all Medicaid client cards on a daily basis and swiping card using Medicaid machine. Reporting any benefit denials to appropriate staff. Maintaining efficient and understandable filing system for administrative and clinical records; updating filing system on a periodic basis. Ensuring charts are well organized. Maintaining a supply of forms and pre-arranged intake folders. Disassembling charts of discharged clients and files appropriately. Inputting all daily client activity and client demographic information in the computer. Monitoring the following internal records: Caseload updates, clinic appointment books, toxicology client roster, etc. Scheduling medical, psychiatric and intake appointments for clients as needed. Assisting in safeguarding clients’ confidentiality in accordance with pertinent regulations, which include HIPAA and CFR42, Part 2. Assisting in the maintenance and order of office and toxicology supplies. Assisting in maintenance of the physical plant; reporting needed repairs in a timely manner; responding appropriately to emergencies; utilizing appropriate agency resources in seeking to improve physical plant function and safety. Bilingual Spanish required Position Status This is a full-time non-exempt position. TUESDAY 9-5PM WEDNESDAY 9-5PM THURSDAY 9-5PM FRIDAY 9-5PM SATURDAY 9-3PM Work Environment This job operates in a professional office environment and outside in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to travel among assigned sites and locations as needed.

Requirements

Bilingual Spanish required

Responsibilities

Providing information regarding services, conducting phone screening, recording information in the intake book.
Interacting with referral sources, clients and staff in a professional, ethical and caring manner.
Answering/screening incoming phone calls; welcoming and screening visitors; maintaining reception area appearance; maintaining knowledge of staff schedules.
Conducting pre-intake telephone screening, scheduling intake appointments and recording relevant intake information in the intake log.
Collecting client fees, issuing receipts and recording information in the computer.
Collecting all Medicaid client cards on a daily basis and swiping card using Medicaid machine.
Reporting any benefit denials to appropriate staff.
Maintaining efficient and understandable filing system for administrative and clinical records; updating filing system on a periodic basis.
Ensuring charts are well organized.
Maintaining a supply of forms and pre-arranged intake folders.
Disassembling charts of discharged clients and files appropriately.
Inputting all daily client activity and client demographic information in the computer.
Monitoring the following internal records: Caseload updates, clinic appointment books, toxicology client roster, etc.
Scheduling medical, psychiatric and intake appointments for clients as needed.
Assisting in safeguarding clients’ confidentiality in accordance with pertinent regulations, which include HIPAA and CFR42, Part 2.
Assisting in the maintenance and order of office and toxicology supplies.
Assisting in maintenance of the physical plant; reporting needed repairs in a timely manner; responding appropriately to emergencies; utilizing appropriate agency resources in seeking to improve physical plant function and safety.