Bilingual Account Manager - Commercial Services - Phoenix, Arizona

MasterCorp • Phoenix, AZ

45d

About The Position

The Account Manager ensures services provided by MasterCorp Commercial Services (MCS) meets or exceeds the expectations of our customers.

Requirements

• Required/preferred experience education Associate's Degree or an equivalent combination of education and work experience.
• Two years of progressive management responsibility directly related to the position.
• Proven ability to communicate clearly and professionally with guests, site staff, and MasterCorp employees by written and verbal means.
• Excellent organizational skills with proven ability to manage multiple tasks and prioritize and delegate as needed.
• Proficient in Microsoft Office Suite (Word, Excel, etc.)
• Excellent verbal and written communication skills - Bilingual is required.
• Ability to work irregular hours including weekends and after hours.

Responsibilities

• Regularly perform customer site visits/inspections to maintain an excellent relationship with customers.
• Submit daily reports based on customer visits/inspections or customer communications regarding MCS services.
• Respond to customer emails promptly and accurately.
• Perform tenant visits and inspections - submitting reports of the visits to Area Managers of results.
• Follow-up on visits and inspections to ensure any issues indicated are corrected promptly.
• Assist with overseeing and managing payroll.
• Assist Branch Manager in Maintaining/managing budgets for each building.
• Assist in providing necessary supplies and tools for each jobsite.
• Manage monthly supplies orders to ensure compliance with budgets.
• Assist in generating tag jobs.
• Maintain continuous communication with Area Managers to ensure services are performed as contracted.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Administrative and Support Services
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees