Bilingual Customer Service Representative

Aston Carter•Lino Lakes, MN

38d•$21 - $25•Onsite

About The Position

We are looking for a Bilingual Account Manager to join our dynamic, customer-focused team. In this role, you will manage orders and own accounts for global clients, primarily in South America. If you thrive in a fast-paced environment, enjoy problem-solving, and value building strong customer relationships, this position is for you.

Requirements

Spanish-speaking is a MUST (Fluent in Spanish and English).
3+ years of experience in account management, order entry, or client services.
Proficiency in SAP or similar ERP systems.
Strong data entry and documentation skills.
High school diploma (minimum).
Ability to manage a territory and build strong customer relationships.
Excellent email communication and organizational skills.

Nice To Haves

Associate degree or higher.
Experience in manufacturing or distribution industries.

Responsibilities

Assist customers in identifying correct parts.
Manage order entry and create quotes using SAP or similar ERP systems.
Provide timely updates on order status, shipping timelines, and documentation via email.
Perform accurate data entry and maintain records for global accounts.
Collaborate with the Sales Manager in Argentina and internal teams for bilingual communication.
Support approximately 500 customers per territory (mix of repeat and one-time orders).
Participate in weekly product training sessions with the engineering team.