2026 Bike Instructor

Berkshire East Ski Resort•Charlemont, MA

13d

About The Position

Provide mountain bike instruction, guiding and hospitality to guests riding Thunder Mountain Bike Park. The position begins mid May and ends in mid November. Candidates with experience coaching mountain biking, instructing similar sports or classroom teaching are preferred, but are not required. Essential Duties and Responsibilities: Orientate guests on the bike trail system and bike park guidelines. Teach novice to advanced skills to guests of all ages and ability. Enforce risk management protocols and teach guests about the Bikers Responsibility Code. Be an ambassador for the bike park and generate return clientele. Attend professional development training. Educate riders on the proper use of personal protection gear. Assist with bike rentals. Recognize equipment flaws or inadequacies and recommend solutions. Lead guests to progress their skills while still remaining in control. Report trail damage or features that need maintenance to the appropriate manager. Perform necessary trail maintenance work when asked. Assist staff with large bike events; (races, clinics, group outings etc.). Administer basic first aid to guests when necessary. Assist with routine maintenance of rental bikes & gear. Perform other tasks as assigned by the manager.

Requirements

Skilled in providing outstanding customer service.
Understand calculated risk and how it varies from person to person.
Prior riding experience on technical mountain bike terrain.
Experience in leading, guiding or instructing.
A willingness to progress one's own riding and teaching.
Adhere to company procedures for maintaining a safe worksite.
Create a safe, fun and educational atmosphere.
Facilitate amazing field experiences with our guests.
Basic bike maintenance skills such as safety checks, changing a flat and tightening a headset etc.
Must be physically fit and able to lift up to 60 lbs.
Must be able to stand, bend, climb, lift, reach, push and pull repetitively.
Must be mentally attentive and focused at all times.
Must be able to adapt to climate and work in extreme weather conditions.
Applicants must be at least age 16.
15 year-olds may apply as a junior instructor.
Those 17 and under must provide a MA work permit if hired.
CORI or Pro Screen background check required prior to being hired.
You must supply your own equipment; bike, helmet, goggles, pads, shoes and repair tools.
Instructors must own a full face helmet and a full suspension mountain bike

Nice To Haves

Preferred to have completion of BICP, GSMBC or PMBIA instructor course, Level 1, 2 or 3.

Responsibilities

Orientate guests on the bike trail system and bike park guidelines.
Teach novice to advanced skills to guests of all ages and ability.
Enforce risk management protocols and teach guests about the Bikers Responsibility Code.
Be an ambassador for the bike park and generate return clientele.
Attend professional development training.
Educate riders on the proper use of personal protection gear.
Assist with bike rentals.
Recognize equipment flaws or inadequacies and recommend solutions.
Lead guests to progress their skills while still remaining in control.
Report trail damage or features that need maintenance to the appropriate manager.
Perform necessary trail maintenance work when asked.
Assist staff with large bike events; (races, clinics, group outings etc.).
Administer basic first aid to guests when necessary.
Assist with routine maintenance of rental bikes & gear.
Perform other tasks as assigned by the manager.