Vamos Health-posted 6 days ago
$17 - $19/Yr
Part-time • Entry Level
Onsite • Phoenix, AZ
11-50 employees

Vamos! Health was founded on the belief that everyone deserves a healthy and fulfilling life. We provide primary care and navigational services in Spanish and English. ¡Vamos! Health is bringing forward-thinking teammates along on a novel healthcare journey: a membership model where our patients receive a level of attention, they won’t find anywhere else. No insurance is required to be a member; patients pay a predictable monthly fee. Our team members who interact with patients are fully bilingual in Spanish and English. We offer primary care for all ages in-person, over the phone, and by text message. Community Health Navigators support our members with services beyond just clinical care. At some locations, we also take Medicaid! Healthcare is a family affair. Our goal is to keep mixed-Medicaid eligible families visiting the doctor together and to provide continuity of care as individuals fall in and out of eligibility. Job Summary: Seeking a Front Desk Receptionist, eager to assist with providing exceptional primary care. Shifts may include early evening and Saturday hours. Full-Time and/or Part-time hours possible.

  • Greet Patients: Welcome patients and visitors in a warm and professional manner, both in person and over the phone, in English and Spanish.
  • Schedule Appointments: Coordinate and schedule patient appointments, ensuring clear communication in both languages.
  • Patient follow-up: Complete TE's from ALL departments in relevance to patient needs.
  • Retrieve, update, and maintain patient information with accuracy and confidentiality.
  • Answer Inquiries: Address patient questions and concerns, providing information and assistance in both languages.
  • Process Payments: Handle patient charges, process payments, and file third-party claims.
  • Maintain Office Inventory: Ensure the office is stocked with necessary supplies and equipment.
  • Support Patient Comfort: Anticipate patient anxieties and provide reassurance in both languages.
  • Translate Medical Information: Assist with the translation of medical information for non-English speaking patients.
  • High school diploma or equivalent.
  • Fluency in both English and Spanish (written and spoken).
  • Previous experience in a medical office or similar setting strongly preferred.
  • 60+ WPM highly preferred.
  • Experience navigating Teams and Outlook required
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multi-task and ensure all patient documents and to-do's are maintained with accuracy and confidentiality.
  • Proficiency in using office software and medical record systems strongly preferred.
  • Self-starter personality, high autonomy managing administrative duties for the entire office.
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