BHS and IOP Administrative Coordinator

TOUCHETTE•Cahokia, IL

About The Position

The BHS/IOP Administrative Coordinator provides quality direct and indirect patient care to individuals in the mental health outpatient program. Maintains accurate program and client documentation, including medical records. Provides clerical and secretarial support to administration and managerial staff and a variety of office duties as assigned.

Requirements

Skilled at oral and written communication.
Requires a concentrated level of attention.
Ability to effectively communicate and interact with clients, visitors and organization personnel.
High School diploma, its equivalent, or 3 years related Health Care Field and administrative assistant experience. An Equivalent amount of training, education, and experience will be considered.
Working knowledge of computer skills and use of various software programs required.

Nice To Haves

Hospital experience and/or experience in a behavioral healthcare facility

Responsibilities

Organization of Office duties
Chart preparation and formation
Complete registration paperwork with new patients
Maintain patient records in locked containment behind a locked door
Assist in monitoring all Patient activity when patients arrive including breaks and meals
Scan documents in EMR
Perform chart audits for completed documentation in preparation of charts for discharge
Maintain the tracking of client admissions, visits, and discharges
Maintain updated information on Insurances accepted by the department
Arrange transportation for clients and remain up to day on transportation
Assist Physician with completion of Encounter forms for Medical records
Complete Payroll for all employees accept the Manager/director
Maintain tracking of staff for competencies and Risk Management
Ability to collect data and conduct analysis as required resolving identified problems.
Coordinate the ordering from materials management
Coordinate maintenance requests
Maintain statistical reports specific to IOP billing, length of stay, date of service, admission, discharges, etc . . .
Assist in monitory all client activity upon arrival, breaks, meals, and during group if needed
Prepare morning condiments for distribution to clients
Maintains a safe environment monitoring continuously for any harmful contraband. Provides crisis screening and services as needed. Attends Crisis Intervention, De-escalation, and Prevention training and CPR training.
Attends in-services, trainings, and meetings as required. Maintains annual competencies as assigned by the Hospital and Department.
Attends and participates in departmental meetings.
Adheres to staffing and scheduling policy.
Follow chain of command to resolve issues or problems identified.
Maintains an active role in maintaining customer service.
Establishes collaborative relationship with physicians and other members of the health care team.
Promotes harmonious relationships among the health care team and internal/external customers.
Supports and demonstrates the organization mission and philosophy through self-example.
Other related duties as assigned by supervisor.