BH - BHP III/IV

Unison Behavioral Health•Nahunta, GA

About The Position

Accomplishes client care by assessing treatment needs; developing, monitoring and evaluating treatment plans and progress; facilitating interdisciplinary approaches, monitoring client performance.

Requirements

High School Diploma or GED
3+ years customer service experience, preferably in human services, possess demonstrated commitment to customer service
Must have a valid in-state driver’s license, provide current registration and insurance, and have a driving record with no more than 6 points
Must be over 21 years old
Documentation skills
Analyzing information
Decision making
Research skills
Verbal communication
Written communication
People skills
Resolving conflict
People management
Integrity
Connecting with children

Nice To Haves

Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred

Responsibilities

Determines client's needs by completing intake interviews, determining need for therapeutic, medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans. Provide case management services for set number of individuals to assist with caseload.
Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
Maintains clients’ records by reviewing case notes; logging events and progress.
Assists with the development of an individual service/treatment plan for each assigned client.
Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Based on the assessment, work with the client to establish an individual treatment plan outlining the goals of treatment. Provide individual, family or group training in the appropriate setting to facilitate recovery. Evaluates, facilitates and monitors services and client’s progress in relationship to established goals and objectives.
Maintain strict confidentiality of information at all times according to established departmental policies & procedures.
Adjust techniques & interventions as needed to ensure barriers to progress are addressed and movement toward recovery/independence is facilitated.
Ensure that all treatment plans are current and services are authorized before being provided.
Deliver services that are clinically appropriate to client's needs as specified in the treatment plan and meet responsibilities to client and third party payor by providing only services that meet best practice guidelines.
Oversee the discharge planning process.
Ensure assigned reports are submitted monthly.
Ensure billing for provided services are loaded, accurate and current.
Ensure all documents are received/loaded into system/contain correct information for all services provided.
Records services accurately that relate directly to the treatment outcomes, within approved timeframes. Completes required clinical documentation according to agency standards.
Maintain all documentation in accordance with applicable policies, laws and instructions.
Ensure that all services provided are within the guidelines and document care in compliance with agency requirements and standards.
Ensure that all notes will be in CareLogic and signed no later than 10:00 A.M. the day after the service was provided.
Maintain a minimum chart audit score of 93% or better for all consumers on case-load.
Ensure all weekly reports have been addressed and cleaned up (if necessary) within 48 hours of receiving reports.
Facilitates relationships between Unison, service user families/legal guardians and various social service community resources, such as housing assistance, healthcare, job training and placement and substance abuse support groups.
Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences. Participates in case reviews, consulting with the team to evaluate the client's needs and plan for continuing services.
Attends and participates in the interdisciplinary treatment planning.
Attend unit treatment team meetings, unit meetings and supervisions.
Coordinates community resource availability based on client needs (day program, guardians, etc.) to assure maximum social integration.
Read and review treatment team notes weekly.
Knows DBHDD Provider Manual for applicable services to program supervision
Knows UBH policy and procedures
Coaches up staff
Provides supervision to all supervisees per UBH policy and procedures
Fosters teamwork culture within program
Cooperates with others to accomplish common goals; works with employees within and across other departments to achieve shared goals; treats other with dignity and respect and maintains a friendly demeanor; values the contributions of others. Maintains focus on Agency goals and mission.
Fosters Safety/Trustworthiness and Resists Re-traumatization. Promotes Empowerment-Voice and Choice. Recognizes & Responds to Cultural, Historical & Gender issues.
Accomplishes organization mission by maintaining focus on department and agency goals. Completes related results as needed. Consistently complies with quality standards. Consistently delivers required business results. Meets projected deadlines. Maintains professional and technical knowledge by attending educational meetings and completing required trainings. Contributes to team effort by accomplishing related results as needed. Maintains customer confidence and protects operations by keeping information confidential. Acts in a manner that is in accordance with current ethical standards. Promotes a positive public image for the organization and profession.
Submit all non-medically related PTO requests in to supervisor a minimum of 30 days in advance. Submit all medically related scheduled PTO requests in to supervisor a minimum of 7 days in advance. Submit all emergency PTO leave request (i.e., call in because of the flu, stomach virus, etc.) in to supervisor the day of return to work.
Works to achieve optimal performance and gain valuable skills that will translate into strong performance in future roles. Clearly establishes and communicates goals and accountabilities; Looks for innovative approaches to address problems and drive continuous improvement in self, programs and processes; Assists to drive effective and smooth change initiatives in the agency by communicating, confirming, and seeking understanding. Monitors and evaluates self performance Is self aware. Takes ownership in performance and development. Maintains two way communication Has open discussions regarding willingness to learn and develop. Works with manager to identify development needs. Has two-way communication with manager, considering areas for growth and development