Beverage Supervisor
About The Position
ESSENTIAL DUITIES AND RESPONSIBILITIES: Uphold all standards set forth by the Company with regards to customer service, customer satisfaction, cleanliness, and safety Ensure all productivity goals set by the department are being met on each shift Provide the proper training to each employee and conduct follow up sessions to ensure training is effective Schedule appropriately according to business levels to minimize costs and maximize service Perform end of shift functions such as payroll, ordering, scheduling, recaps, etc. Issue performance evaluations, positive and corrective feedback, disciplinary action, etc. Keep great employer/employee relationships and keep the lines of communication open Interview, select and train new Beverage Team Members. Adjust rates of pay and hours of work Direct the work of Team Members, recognize accomplishments, perform evaluations and ensure productivity and efficiency of their work Handle Beverage Team Member complaints, discipline as necessary, and provide for safety and security by monitoring or implementing legal compliance matters Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Perform other job-related duties as assigned
Responsibilities
- Uphold company standards for customer service, satisfaction, cleanliness, and safety.
- Ensure productivity goals are met each shift.
- Provide employee training and conduct follow-up sessions.
- Schedule appropriately to minimize costs and maximize service.
- Perform end-of-shift functions such as payroll, ordering, scheduling, and recaps.
- Issue performance evaluations, feedback, and disciplinary action.
- Maintain positive employer/employee relationships and open communication.
- Interview, select, and train new Beverage Team Members.
- Adjust rates of pay and hours of work
- Direct the work of Team Members, recognize accomplishments, perform evaluations and ensure productivity and efficiency of their work
- Handle Beverage Team Member complaints, discipline as necessary, and provide for safety and security by monitoring or implementing legal compliance matters
- Exemplify core values, family-style service, mission, and vision.
- Exemplify DEI (diversity, equity, inclusion) culture.
- Perform other job-related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
