Beverage Supervisor

Caesars Entertainment•Danville, VA

About The Position

ESSENTIAL DUITIES AND RESPONSIBILITIES: Uphold all standards set forth by the Company with regards to customer service, customer satisfaction, cleanliness, and safety Ensure all productivity goals set by the department are being met on each shift Provide the proper training to each employee and conduct follow up sessions to ensure training is effective Schedule appropriately according to business levels to minimize costs and maximize service Perform end of shift functions such as payroll, ordering, scheduling, recaps, etc. Issue performance evaluations, positive and corrective feedback, disciplinary action, etc. Keep great employer/employee relationships and keep the lines of communication open Interview, select and train new Beverage Team Members. Adjust rates of pay and hours of work Direct the work of Team Members, recognize accomplishments, perform evaluations and ensure productivity and efficiency of their work Handle Beverage Team Member complaints, discipline as necessary, and provide for safety and security by monitoring or implementing legal compliance matters Exemplify our core values, family style service, our mission and vision

Responsibilities

Uphold standards for customer service, satisfaction, cleanliness, and safety
Ensure productivity goals are met
Provide employee training and follow-up sessions
Schedule according to business levels
Perform end-of-shift functions (payroll, ordering, scheduling, recaps)
Issue performance evaluations and disciplinary action
Maintain employer/employee relationships
Interview, select, and train new team members
Adjust rates of pay and hours of work
Direct work of team members and ensure productivity
Handle team member complaints and discipline
Provide for safety and security by monitoring or implementing legal compliance matters
Exemplify core values, family style service, mission and vision