Beverage Server

Churchill Downs Incorporated • Richmond, VA

2d • Onsite

About The Position

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

 JOB SUMMARYResponsible for serving both alcoholic and non-alcoholic beverages in an excellent and timely
manner to ensure quality guest service.

Requirements

• Excellent verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong and accurate money handling skills.
• Ability to work under stress in a fast-paced environment.
• Ability to multitask.
• Knowledge of wines, alcohol, and mixed drinks.
• High school diploma or equivalent.
• One to three months experience in related field.
• Other combinations of education and experience may be considered.
• Must obtain and maintain Serv-Safe certificate.
• Must obtain and maintain a valid racing license.

Responsibilities

• Greets guests on arrival and regards on departure in a warm and inviting manner.
• Takes beverage orders from guests and relays orders to bartender to deliver drink order to the guest at their location.
• Demonstrates salesmanship with complete menu and product knowledge.
• Maintains cleanliness of guest areas including removing empty glasses/bottles and cleaning ashtrays.
• Performs responsible alcohol service with regards to guest limitations.
• Ensures and maintains cleanliness and orderliness of workstation, including restocking service well with supplies.
• Checks supplies and maintains proper set up and cleanliness of service stations before, during, and after shift.
• Prepares coffee and soft drinks for the drink orders.
• Properly garnishes drinks.
• Performs other related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees