Beverage Server

The Alfond InnWinter Park, FL
6d

About The Position

We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality and The Alfond Inn, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The Beverage Server safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their experience so that they will tell others and become a loyal customer. All employees of the Alfond Inn are subject to a background check. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support : From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally. Perks : Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!

Requirements

  • Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure
  • Previous experience preferred; must be of legal age in order to serve alcohol, per state law

Nice To Haves

  • TIPS certification preferred and Allergy Awareness training helpful

Responsibilities

  • Greet guests at assigned tables and ensure each guest has a menu
  • Offer, sell and obtain cocktail orders and give to bartender
  • Obtain food order and give to and kitchen staff for preparation
  • Serve beverages and food once prepared and make sure guests have everything they need
  • Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average
  • Return to assigned tables periodically to see if additional items are desired. When guests have completed their meal, a dessert is suggested. Once the guest(s) have completed their meal or dessert, and don’t need anything else, the check is delivered.
  • Maintain awareness of assigned tables, anticipate guest needs and respond to requests
  • Remove dirty dishes, glasses and silverware, place in respective trays
  • Prepare tables for service – wipe clean, set with clean linen, glassware, and silverware, properly placed; place condiments in an attractive fashion. May concentrate all efforts on service during rush periods
  • Maintain knowledge of menu, daily specials, prices, composition of food and beverage menu items
  • Know proper plating procedures for all menu items and daily specials
  • Refill all condiments and serving station supplies at the end of each shift
  • Maintain food and beverage control (i.e., liquor and food portion control, age verification); follow guidelines and practices outlined in TIPs training
  • Perform opening and closing work as requested
  • Maintain knowledge of current in-house and company marketing programs
  • Prepare and deliver room service or take-out orders as requested

Benefits

  • We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance.
  • FSA and HSA options
  • 401K plan and discretionary yearly match
  • Paid group term life insurance for select positions
  • 50% shared cost short-term disability
  • Option to purchase additional employee paid life insurance
  • Robust PTO plan and 7 paid holidays
  • Earned wage access program
  • Employee Assistance Program (EAP)
  • Sober support network
  • Recovery-friendly workplace
  • Exclusive hotel travel discounts
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