Beverage Server- PT - Omaha

Ho-Chunk•Omaha, NE

10d•$7•Onsite

About The Position

The Beverage Server is responsible for delivering exceptional guest service by providing prompt, friendly, and professional beverage service on the casino floor. This role plays a key part in creating a positive guest experience while maintaining compliance with company policies and applicable regulations. The Beverage Server is responsible for providing fast, friendly, and efficient beverage service while ensuring guest expectations are consistently exceeded. This role supports busy gaming and hospitality environments and requires exceptional customer service and professionalism.

Requirements

Must be 19 years or older
High school diploma or equivalent required.
Previous customer service experience preferred.
Ability to operate mobile devices, tablets, and touchscreen technology.
Experience with smartphone/tablet applications strongly preferred.
Strong commitment to guest service excellence and ethical conduct.
Alcohol Service: ServSafe, TIPS, or S.M.A.R.T. certification required.
Gaming License: Must be able to secure and maintain a Nebraska Gaming License.

Responsibilities

Provide prompt, efficient, and friendly beverage service.
Accurately enter all beverage orders into the POS system.
Follow all federal, state, local, and company liquor laws, rules, and internal controls.
Comply with S.M.A.R.T. or T.I.P.S. alcohol service training standards.
Prepare drink garnishes and set-ups according to specifications.
Retrieve and transport used glasses to designated areas.
Balance and maintain server bank when applicable.
Attend required meetings and training sessions.
Maintain positive guest and team member relations.
Uphold a neat, clean, and professional appearance at all times.
Perform additional duties as assigned.