Beverage Server

Augustine Casino•Coachella, CA

About The Position

We are seeking a friendly and efficient Beverage Server to join our team. As a Beverage Server, you will be responsible for providing exceptional customer service to casino guests while serving beverages and food. You will need to be able to work in a fast-paced environment and maintain a positive attitude.

Requirements

Must be at least 21 years of age
Must have a valid Food Handler Card and RBS certification as a pre-requisite to being extended a job offer and maintain valid certifications throughout the course of employment
Must successfully complete Title 31 training within the first 90 days of employment
Must be able to obtain and retain a valid Gaming License from Augustine Gaming Commission
1-2 years of experience working as a beverage server or food server in a high-volume restaurant, bar or casino is preferred
Bi-lingual in Spanish is highly preferred
Basic math skills is required
Excellent customer service skills is required
Must be able to work in a fast-paced environment
Strong English communication skills required to interact with guests, team members, and vendors.
Must be able and willing to work a flexible schedule, including nights, weekends and holidays
Must be able to stand and walk for extended periods of time
This position may require overtime

Nice To Haves

1-2 years of experience working as a beverage server or food server in a high-volume restaurant, bar or casino is preferred
Bi-lingual in Spanish is highly preferred

Responsibilities

Greet guests and take their orders for food and beverages
Serve drinks and food to guests in a timely and friendly manner
Keep track of inventory and restock supplies as needed
Maintain a clean and organized work area
Handle cash and credit card transactions accurately
Ensure compliance with all health and safety regulations
Act with integrity, honesty and knowledge that promotes the culture and values of Augustine Casino
Maintain a calm demeanor during peak periods of a high volume casino while operating at the company standards
Create a positive work environment, greet each guest with a genuine greeting and serve each guest with professionalism, confidence and knowledge
Own each situation when handling a guest complaint
Ensure proper serving techniques and standards are being followed
Follow proper ID checking procedures of any guest who appears to be under the age of 30
Anticipate needs by evaluating supplies, inspecting equipment and reporting maintenance issues to management
Follow proper cash handling procedures and ensure all guest checks are generated accurately and paid for, contacting management right away to resolve any issues
Remain adaptable in a team-oriented environment to assisting others and fulfilling additional or other duties as needed