Beverage Manager

Grand Bohemian Lodge Greenville•Greenville, SC

About The Position

The Beverage Manager is responsible for coordinating and supervising all aspects of bar operations and beverage outlets, while maintaining a profitable operation and high-quality products and service levels. They are expected to market ideas to promote business, reduce employee turnover, maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality consistently high.

Requirements

3 or more year’s experience in similar or equivalent role in a fine dining high volume restaurant, with at least 1 year in a leadership role
Ability to create Wine & Cocktail menus for multiple venues and train staff
Ability to control costs through purchasing, inventory, storage and pricing
Exceptional communication and organizational skills
Gracious spirit of hospitality
Intellectual curiosity and emotional maturity
Continually strive to develop staff in all areas of food and service education
Ability to work clean, organized, and lead a team
Advanced knowledge of Food and Wine and Mixology
Ensure compliance with all local liquor laws, health, and sanitation regulations
Knowledge of financial reporting and ability to analyze data
Have a strong eye towards development both personal and for your team
Knowledge of safety and hygiene protocols
Clear understanding of State, Federal, and Local employment laws

Nice To Haves

Level 1 Somm certification a plus

Responsibilities

Fully understands and complies with all federal, state, county, and municipal regulations that pertain to health, safety, and when serving alcohol
Supervise the daily operation of F&B Outlets
Responsible for ensuring that all Beverage operations are in compliance with all systems, control policies and procedures
Estimates beverage consumption and purchases or requisitions beverage ingredients and supplies
To monitor and critique the quality and consistency of the Beverage product.
Bring innovation and creative ideas to create specialty cocktails for our menu
Create and implement promotional plans to drive business to Beverage Department; host local events to create charity and local business opportunities
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
Interacts with guests to obtain feedback on product quality and service levels.
Responds to and handles guest problems and complaints.
Participates in the budgeting process for areas of responsibility.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement
Conduct regular departmental meetings
Attend hotel meetings; ensure that daily pre-shift meetings conducted with all Grand Performers on a daily basis for all shifts
Maintain cleanliness and health code standards
Complete monthly beverage inventory
Schedule staff to reflect daily occupancy and reservations in order to Monitor and control payroll and other expenses
Collaborates with internal and external partners to accomplish all administrative tasks relating to the organization and business operation of the restaurant
Requires a detail-oriented Hospitality leader who will be a hands-on mentor in the dining room with the ability to adapt quickly to changes and create an amazing experience for both our guests and our staff
Assists in leading all front-of-house operations, providing insight and guidance to every member of the team, working closely with the Restaurant General Manager and corporate operations teams to further the success of the restaurant
Contributes to the planning, organization, and training necessary to achieve restaurant objectives in sales, costs, employee retention, communication and awareness, guest service and satisfaction, food quality, and compliance
Knowledge of Database software; Internet software; Inventory software; Order processing systems; Spreadsheet software and Word Processing software
Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
Apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments