Beverage Manager

Virgin Hotels•Las Vegas, NV

5h•Onsite

About The Position

The Beverage Manager is responsible for the daily operations of beverage outlets, such as bars and lounges, within a casino, resort, or restaurant. This position involves a mix of strategic planning, financial oversight, team leadership, and guest service to ensure a world-class, profitable beverage program.

Requirements

Knowledge of various beverages, cigars, and cost control.
Working knowledge of Microsoft Office
Polished appearance and demeanor
Excellent customer service skills
Ability to effectively communicate in English
Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures
Ability to work varied shifts, including nights, weekends, and holidays
Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments
Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
Strong communication and presentation skills at all levels of management
Creativity and innovation are essential
Ability to think outside the box and approach all issues with a completely fresh approach
Ability to anticipate needs and over-deliver wherever possible
Candidates must think on their feet and use their initiative to solve problems and deliver solutions
Excellent guest relations, communication, presentation, and organization skills of utmost importance
Able to change direction and work on multiple project aspects at once
Enthusiastic, passionate, able to inspire and motivate others
Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high-quality and brilliant guest service
Current, legal, and unrestricted ability to work in the United States
Position required licenses: Alcohol Awareness Card Food Handler Card Non-Gaming Sheriff's Card
Must love people and have a passion for serving others and the community

Nice To Haves

Learn and sell an extensive food menu and beverage list
Previous experience working with a Culinary Bargaining Agreement, or in a unionized environment
Previous experience managing teams, exceeding 50 team members
Previous experience working in a large resort/casino setting

Responsibilities

Manage all day-to-day beverage operations, ensuring high standards of service, quality, and presentation.
Interview, hire, train, schedule, and supervise beverage staff, including bartenders, servers, and barbacks. This includes coaching and providing feedback to ensure peak performance.
Monitor and manage the fiscal budget for beverage operations. This includes controlling costs, managing inventory, ordering supplies, and developing strategies to maximize profitability.
Curate beverage programs, including extensive wine lists, beer selections, and craft cocktail menus that align with the brand and customer preferences.
Ensure exceptional customer service by setting standards and addressing guest complaints. The manager must be able to interact professionally and politely with guests, even in a fast-paced environment.
Maintain knowledge of and strictly enforce all state and local liquor regulations, particularly those concerning minors and intoxicated persons. Adhere to all health, sanitation, and safety standards.
Provide input on the research and development of new beverage products, services, and technology. Develop and implement strategies to increase sales and market competitiveness.
Perform other duties as assigned

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