Beverage Manager

Blue Chip Casino Hotel Spa • Michigan City, MI

1d

About The Position

Responsible for the successful overall coordination, administration, and direction of all Beverage activities on property, in any mission and objectives and in full accordance with all policies and procedures, gaming regulations and alcohol beverage commission. List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.

Requirements

• High School diploma or GED and three to four years of Beverage Manager’s experiences required
• Appropriate licenses
• Strong organizational skills and interpersonal skills required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees or organization
• Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Must be able to obtain an ABC liquor permit
• Responsible for keeping all licenses and permits current

Responsibilities

• Formulates, administers and enforces departmental policies and performance standards
• Participates in setting marketing policies and goals designed to attract casino guests
• Ensures departmental compliance with applicable federal and state laws governing food and beverage
• Coordinates all activities in the Beverage Department relating to recruitment, interviewing, testing, selection, orientation, promotions, and terminations, to ensure that they are carried out in accordance with established policies and procedures adhering to state laws
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance standards
• Sets priorities for all Beverage supervisors, providing guidance and assistance as needed.
• Conducts staff meeting with bars and service area employees, ensuring all policies and procedures are communicated to employees
• Participates in special projects as requested by F&B Director and/or the Casino’s management team
• Reviews departmental reports, addressing potential conflicts and/or misinformation.
• Ensures a maximum level of service and satisfaction throughout the property, in the area of beverage operations is achieved and maintained
• Held accountable, to the highest degree, for the accuracy and thoroughness of departmental records and reports
• Ensures that the highest possible of standards of customer service and employee relations are maintained and carried out in a fair and equitable manner
• Assists shift supervisors with scheduling of employees and ensuring correct staffing levels and adjustments are made in accordance with customer needs. Approves all work schedules
• Reviews financial statements; forecasts revenue and labor figures for the venue; maintains proper inventory levels
• Maximizes cost effectiveness within the venue by ensuring compliance within established budget, labor and revenue benchmarks
• Possesses knowledge of and complies with local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the company’s internal controls, policies, and procedures
• Promotes proper communication within the department by utilizing memos, weekly meetings, and emails.
• Performs and reports all quarterly inventories, monitor and maintain inventory levels, ensuring an adequate supply, while minimizing waste and controlling costs
• Ensures that all equipment is properly maintained and in working order.
• Assists F&B Trainer in developing, utilizing, and maintaining all training policies and procedures. Train and supervise staff on beverage preparation, service standards, and customer interaction to maintain a high level of service.
• Adheres to all purchasing polices and procedures
• Reviews and investigates all shortages and open checks for their venue
• Partners with restaurant leadership to develop all beverage menus, pricing structures, recipe standards, and wine selections. Create and update beverage menus with current trends and guest’s preferences, collaborating with Chefs and vendors.
• Maintains the company’s beverage program standards to remain company compliant and maximizing national beverage contracts.
• Partners with vendors to ensure the highest quality of products and service are being provided
• Manage the daily operation of beverage service, ensuring high quality service and compliance to health code regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED