Beverage Manager - Requisition #249772

Pechanga Resort & Casino•Temecula, CA

67d

About The Position

The Beverage Manager is responsible for all aspects of beverage operations on the casino floor, in our night clubs and dining outlets. Oversee service and daily operations. Coordinate all beverage staff scheduling and training. Ensure all standards and expectations are being met and in accordance with Pechanga Resort Casino (PRC) policies. Ensure effective recruitment, selection, induction, training, coaching, and disciplining of all Beverage Team Members. Ensure achievement of all budgetary goals FOUR DIAMOND SERVICE AGREEMENT All Team Members will display a Four Diamond commitment to Guest Service through the delivery and maintenance of the Quality Standards established by PRC.

Requirements

An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience is required to successfully perform this job.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of guests or Team Members of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must qualify to obtain and maintain a class “A” gaming license.
Proficient in Microsoft Office programs.
Ability to maintain confidentiality of sensitive information.
Excellent communication skills.
Ability to establish and maintain effective working relationships with Team Members and guests.
Pallet jack training.
Food Safety.
Responsible Beverage Service.
Must be flexible and willing to work nights, weekends, and holidays.

Nice To Haves

Preferred experience with Micros POS.

Responsibilities

Present a professional manner at all times.
Ensure proper service and atmosphere for guests.
Ensure all liquor laws are adhered to and enforced by staff at all times.
Work with the Director of Beverage, other Managers and supervisors in producing a work schedule for all beverage staff to include supervisors to ensure maximum productivity.
Meet weekly with the Director of Beverage to develop weekly and monthly forecast of revenues and costs.
Maintain monthly inventory and control of all equipment required to operate the department.
Review controls to ensure costs are in line with forecasts.
Perform daily walk through of all beverage service bar and floor outlets and make notations of any deficiencies.
Work with other departments to ensure proper execution of liquor service policies.
Monitor actions throughout casino to ensure compliance of all liquor laws.
Oversee all disciplinary actions and terminations.
Generate weekly reports for the Director of Beverage.
Ensure proper communication at all levels.
Monitor and maintain performance standards and objectives.
Oversee all disciplinary actions within the department.
Monitor actions to ensure compliance of all liquor laws.
Manage the development and implementation of new systems or concepts.
Inspect staff as to uniforms, cleanliness, identification, and etc.
Ensure a safe working environment for Team Members.
Other duties as assigned.