Beverage/Chemical Service Technician - Central & Eastern, SD

Cash-Wa Distributing•Aberdeen, SD

10d

About The Position

The Service Technician is responsible for performing scheduled installations, preventive maintenance, and service according to company standards. This role involves building customer relationships, providing technical support, and maintaining a quality maintenance schedule within the assigned territory. Covered Territory: The area that this position will service will generally cover the central to eastern half of South Dakota and include Hankinson (ND) and Willar (MN). There could be an occasional overnight stay when working the farther ends of the territory.

Requirements

Strong mechanical aptitude and troubleshooting abilities.
Ability to diagnose and repair equipment efficiently.
Excellent written and verbal communication skills.
Ability to interact with a wide array of personalities, including customers and colleagues.
Self-driven and results-oriented.
Ability to manage multiple tasks in a professional and timely manner.
Comfortable discussing upgrade opportunities with customers (soft sales approach).
High school education or GED is required.
Valid driver’s license with a safe driving history.
Ability to sit for extended periods during travel to work locations.
Capable of lifting up to 80 pounds during maintenance or installations.
Regularly perform physical activities such as standing, walking, bending, squatting, stooping, and kneeling.

Responsibilities

Coordinate and perform scheduled installations, preventive maintenance, and service for beverage and chemical equipment.
Ensure compliance with company standards and safety protocols during installations and maintenance tasks.
Log all activities related to maintenance for quality assurance purposes.
Build strong relationships with existing customer accounts to enhance customer satisfaction and loyalty.
Address customer inquiries, concerns, and technical issues promptly and professionally.
Identify opportunities for upselling or recommending upgrades to customers (soft sales approach).
Provide additional technical support as needed.
Collaborate with the sales team to address customer needs effectively.