Beverage Barback

Meskwaki Bingo Casino Hotel • Columbia Township, IA

7d • Onsite

About The Position

To keep beverage service areas and equipment well-stocked and clean.

Requirements

• Must be at least 21 years of age.
• Must be able to obtain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission.
• Must be able to effectively communicate, both written and verbal, with other members of the staff and guests.
• Must be able to read and understand written policies, procedures, etc.
• Must be able to effectively communicate with fellow staff members.
• Must be reliable, courteous and friendly and be able to work directly with the general public.
• Must be flexible with shift and days off.
• Must be able to handle busy and stressful situations.
• Must be able to meet all non-supervisory training and education requirements.

Nice To Haves

• Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures.

Responsibilities

• Keep all beverage coolers, beverage self-serve stations, back bar areas and cocktail server stations well-stocked and clean.
• Maintain knowledge about all beverage products used, usage by location and product storage areas. Inventory products as directed. Communicate to a shift supervisor product shortages and needs.
• Document all product transfers and product waste as directed.
• Follow policies to secure alcoholic beverage products.
• Contribute to quality maintenance of equipment within all beverage areas. Report any repairs needed to a shift supervisor
• Answer customer questions correctly concerning F&B venues, casino promotions, etc.
• Respond to customer complaints in a professional manner. Notify shift supervisor of any/all complaints.
• Report to shift supervisor immediately any customer that appears intoxicated.
• Display flexibility needed to meet beverage work schedule demands.
• Report tips earned in accordance with Company Policy and Federal regulations.
• Assume responsibility for knowledge of information included in department Memo Book.
• Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation.
• Safeguard and account for the assets of the owners.
• Comply with policies and procedures required by the department, the company, the Meskwaki Gaming Commission, and the National Indian Gaming Commission.
• Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers.
• Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect.
• Report to work on time and as required in professional attire, display a high level of personal cleanliness and follow personal appearance standards.
• Deter guest intoxication by monitoring number of alcoholic beverages served and visible signs of intoxication. Comply with the F&B Department Alcoholic Beverages Policies and Procedures.
• Comply with all departmental safety regulations, using safety equipment as required.
• Must utilize a “two man safety lift” when changing kegs to prevent injury.
• Attends all required meetings and training sessions.
• Assist bartenders and cocktails as needed.
• Performs other job related duties as assigned.

Benefits

• Health Plan (Medical, Dental, and Vision)
• PTO
• Holiday Pay
• 401(k) Retirement Savings Plan
• Weekly Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees