Beverage Assistant Manager

PENN Entertainment • Plainville, MA

14d

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Administers the overall activities of the venue’s operation on assigned shift. Establishes and administers training programs within the assigned venues. Counsels, guides and instructs personnel in the proper performance of their duties. Direct the development and administration of controls for all phases of the venue in an economical and profitable manner while maintaining established standards. Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction. Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours. Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards are eliminated. Monitors appearance of food served and communicates deviations from standard. Performs assigned input work in compiling annual budgets. Service standards used to measure success include, turnover rate, high staff morale, labor cost in line with budget and cleanliness of venue. Ensure team members to clean their areas as they perform their duties and assist with cleaning in other areas. Cross-train those within your department while encouraging, reinforcing, and supporting your peers and team.

Requirements

• College degree or equivalent work experience
• Two years direct management experience
• Ability to read, write, comprehend and speak English
• Strong working knowledge in the food and beverage industry; restaurant, bar, or banquets.
• Ability to maintain responsible alcohol service certification
• Ability to communicate via written and verbal formats
• Ability to respond to common inquiries or complaints from guests and team members
• Ability to perform basic math skills
• Ability to perform statistical analyses
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to solve practical problems and deal with a variety of situations
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to work all shifts and holidays
• Ability to stand for extended periods of time
• Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs.

Responsibilities

• Administers the overall activities of the venue’s operation on assigned shift.
• Establishes and administers training programs within the assigned venues.
• Counsels, guides and instructs personnel in the proper performance of their duties.
• Direct the development and administration of controls for all phases of the venue in an economical and profitable manner while maintaining established standards.
• Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.
• Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours.
• Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards are eliminated.
• Monitors appearance of food served and communicates deviations from standard.
• Performs assigned input work in compiling annual budgets.
• Ensure team members to clean their areas as they perform their duties and assist with cleaning in other areas.
• Cross-train those within your department while encouraging, reinforcing, and supporting your peers and team.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees