Oakland County Michigan | Home Services Company (Bloomfield Hills, MI)

Hassle Free Home Services•Bloomfield Hills, MI

About The Position

The Bergen County Manager is central to ensuring smooth day-to-day function in our local market. This role blends leadership with execution: you'll grow our presence in the region, complete home maintenance repairs + facilitate project work on behalf of our customers, and manage local operations. As we grow, you’ll help train new team members, solve operational challenges, and oversee quality control across customer homes and vendor work. This role blends strategic leadership with hands-on operational management, ensuring the seamless functioning of our client-centered services.

Requirements

A home maintenance expert with hands-on experience in home maintenance, repair, or general contracting
A self-starter who thrives in fast-moving environments -- excited by the opportunity to help build and scale a growing company from the ground up.
A demonstrated willingness to go above and beyond for our customers and team members – a ‘no task is too small’ mentality
A natural born leader who exhibits strong leadership qualities, able to inspire the team and guide the business

Responsibilities

Make great first impressions with our members by leading on-site, onboarding visits in members' homes
Complete scheduled maintenance and repairs for our members’ homes -- you'll be completing this work yourself initially
Win/manage subcontracted project business on behalf of our members (e.g. driveway reseals, HVAC systems, hardscaping, window washing, gutter cleaning, etc.)
Build and maintain positive vendor relationships for sub-contracted services
Provide great service and communication with our members
Solve customer challenges and implement new processes in the market
Support the hiring/training of new Technicians and Home Managers