Benefits Verification Specialist

NRT |Foundry Treatment Center•Broomfield, CO

23h•$20 - $24•Remote

About The Position

The Benefits Verification Specialist is responsible for verifying insurance benefits and eligibility for prospective and current patients. This entry-level role supports the admissions and clinical teams by ensuring accurate benefit information, timely communication, and proper documentation to facilitate access to behavioral health services.

Requirements

High school diploma or equivalent required; associate or bachelor’s degree preferred.
Entry-level role; prior healthcare or insurance experience is a plus but not required.
Interest in healthcare administration, behavioral health, or revenue cycle operations.
Attention to detail and accuracy.
Professional and empathetic communication.
Strong organizational and communication skills.
Ability to follow processes and meet deadlines.
Willingness to learn and accept feedback.
Ability to work collaboratively in a team environment.
Basic knowledge of insurance terminology preferred.
Comfortable using computers and learning new systems.
Prolonged periods of sitting at a desk and working on a computer.
Standing, sitting, bending, reaching.
Must be able to see, hear, talk, read, write, type.
Exposure to clinical and medical environments.
Must be able to lift 15 pounds at times.
Driving in all weather conditions.

Nice To Haves

associate or bachelor’s degree preferred.
prior healthcare or insurance experience is a plus but not required.
Interest in healthcare administration, behavioral health, or revenue cycle operations.
Basic knowledge of insurance terminology preferred.

Responsibilities

Verify insurance eligibility and behavioral health benefits with commercial and government payors.
Document benefit details including coverage, deductibles, copays, coinsurance, and authorization requirements.
Communicate benefit information clearly to admissions, clinical staff, and patients as needed.
Maintain accurate records in the electronic health record or admissions system.
Identify coverage limitations and escalate complex benefit issues to leadership.
Follow internal workflows and payor-specific guidelines.
Support admissions and utilization review teams with benefit-related questions.
Maintain confidentiality and comply with HIPAA and organizational policies.
Assist with administrative tasks related to intake and insurance verification.
Participate in training and ongoing learning related to payors and behavioral health services.
Other duties as assigned.